Here you’ll find thoughtful answers to common questions that we receive about our services, from garment care to bespoke alterations and repairs. It’s all about making your experience seamless and your outfits perfectly tailored.
If you have additional questions please don’t hesitate to get in touch and speak to Rebekka.
How to prepare your clothes before alterations?
Kindly ensure your pieces are freshly washed or dry-cleaned for a snug fit and to uphold cleanliness. We advise pre-washing new items to preclude any shrinkage post-alteration.
What alteration services do you offer?
We’re delighted to offer a broad range of services, from basic tweaks like hemming and adjusting seams to more intricate customisations such as resizing and revamping your cherished outfits.
How do we price our craft?
Our fees are tailored to the complexity and type of alteration needed. Simple modifications have a set fees, whilst more detailed work is priced based on the craftsmanship required.
How long do alterations take?
Typically, alterations are ready within a week to ten days. For those urgent needs, we provide a prompt service which can be discussed upon consultation.
What to expect when you have a consultation?
At your consultation, we’ll chat about your needs, examine your garment, and suggest the best course of action. We’ll pin or mark the adjustments to guarantee an impeccable fit. Do bring along the items needing alterations and the footwear and undergarments you intend to wear with them, as this influences the fit.
How do I book a fitting for an alteration or repair?
To arrange a fitting, you can complete an online enquiry or call us during our opening Hours.
How to care for your altered clothing?
Post-alteration care might vary by fabric and adjustment type. Rest assured, we’ll provide you with care instructions when you pick up your clothing.
What is your policy on alterations and returns if I’m not satisfied?
Your happiness is our top priority. If the alterations aren’t quite right, please bring the piece back within 7 Days, and we’ll make the necessary tweaks at no extra cost. If you are unable to return the piece within 7 Days, please Contact Us with a timeframe for the return.
Do you carry out last-minute or emergency fixes?
We understand life’s little surprises and are here to help with those last-minute alterations. Please get in touch directly by telephone to discuss how we can assist you promptly.
Call, Text or Whatsapp Rebekka on 07378 654 800
Do you carry out alterations on all shop-bought garments?
Absolutely, we’re more than happy to tailor pieces from any retailer or designer, ensuring your wardrobe fits you just right, no matter its origin.
What if my clothing needs another tweak?
If your item needs a bit more adjusting after the first alteration, we warmly invite you back for another fitting to ensure your total satisfaction.
How do you handle vintage and heirloom pieces?
We cherish the opportunity to delicately alter your vintage or heirloom pieces, preserving their history while tailoring them to fit you beautifully.
Can you match the original design?
Our skilled seamstress meticulously match threads, fabrics, and techniques to preserve the essence and style of your garment’s original design.
Are there any limitations to the fabric and garments you work with?
Whilst we strive to accommodate all requests, certain materials or designs may present unique challenges. We encourage a chat with us for such special cases.
Do you add unique and personal touches?
Certainly! We’d be delighted to personalise your garments with bespoke additions like pockets or decorative details, making your piece uniquely yours.